"I am a frequent guest at Best Western properties...but i'm starting to notice a decline in cleanliness and upgrades in amenities. The rooms are in need newer flooring, curtains, wall coverings, etc... I'm sadly thinking I may consider changing my Hotel choices in the near future. I've been a loyal customer for years...but sadly, i'm disappointed in the stays. Hope you can consider keeping your loyal guests rather than join the Motel 6 clientele."