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"Very pleasant place to stay. Staff was very friendly & professional. Walking distance to City Center. Will stay again next time I visit Eisenstadt."

"The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels). "

"Good service overall"

"The hotel doesn't look exciting on the outside, but it is really nice on the inside. The staff was friendly and the breakfast spread was excellent. It's about a 15 to 20 minute ride to the airport in Vienna."

" A pleasant hotel in a pleasant location. The breakfast was excellent, as was dinner -- all in a nice setting."

"Charming"

"Very unique. Far from the city but it’s a great hotel "

"Very good ."

"Location,. Great view on to Park. Next to city theatres and convenience store and shops just round corner. Great looking Breakfast room. Friendly staff. "