"Well, they couldn’t find my reservation to begin with. Then we notified them the phone did not work, the sink was plugged and the heat/air didn’t work well at all! You either were baking or freezing, no comfortable zone! Needless to say, nothing was done to correct our requests! Dirty towels and rags were also left in our room! People were really friendly, accommodations were lacking! "

"Bad location surrounded by iron fence due to the high number of homeless everywhere. Charged me for my documented service animal as front desk had no understanding of the law. My service dog is for a true medical need yet I forced to sign for it & pay. we did not feel safe outside the hotel to even walk around, should of drove 5 more minutes east for a nicer area. This hotel is just not in a good safe location"

"The third floor rooms have vaulted ceilings. "