Find all hotels by Pestana Group in Porto Santo

"Property is old and poorly maintained. The food service is terrible. The main restaurant is extremly small for all the people in the resort, so everybody is always on top of each other to try to get to the food. The birds and pidgeons walk over the food trays...just awful... You can only try one of theme restaurants and the one we tried was on the side of the main property and next to another hotel which seems to be abandoned. The building of the restaurant is also old and poorly maintained, with very limited food options. On top of all this, when we got there and went to sleep in the first night, the bed and the wall behind the bed was full with ants and other small bugs. We asked to solve this and the staff actually solved our problem quickly by changing us to another room which was much better maintained and clean. The only reason I don't rate this with only 1 star is because the staff is actually competentent. Bottom line, the value that is paid doesn't match what you get. Never staying there again"

"The one lady that was on day shift helped us get a different room because my wife has asthma so we were moved to a very nice room in the main building."

"A fantastic small hotel with friendly efficient staff always on hand . Our room Was very spacious and comfortable. "

"Excellent Family property near to beach and local supermarket, there is a few bars and restaurants near by. Easy 1 mile walk into the main Porto Santo area. Apartment was well equipped for a family self catering holiday, I would certainly recommend it."

"This was our 2nd visit & it did not disappoint. We will return annually to this hotel. The staff is so knowledgeable & friendly. Hotel is easy access to shopping area with bike rental a 5 minute walk away. Hotel offers wonderful breakfast with fruit, yogurts, cheeses,meats, and also hot service of eggs, bacon,mushrooms, etc. Love the breads & pastries! Room was spacious & comfortable with view of gardens. Bathroom could use a bit of upgrade (reason for a 4 rating). The hotel outdoor cafe sits on the beach! Golden sand for all with beach towels provided by the hotel. This is an amazing hotels with fabulous staff. There is a very inexpensive bus from the ferry to center of town and then a 5-10 minute walk to the hotel. (No taxi necessary) Take the lido walk closer to the beach for better trolley pulling pavement, it offer stunning views of the dunes and foliage. This is a great hotel for a romantic holiday for fun with the family. Just love it! "

"So far so good."

"Very convenient to the beach"

"If you're looking for a modern and boutique experience, this is the place to stay. We were there for two nights, three days and really enjoyed our stay. The property is modern, clean and very no frills. The breakfast buffet and food options for lunch are terrific! We ate dinner at local restaurants, so can't really speak much on the dinner options. The location is nicely set back from the beach, however, it's about a 5-8 min walk down a road located in front of the hotel. Beach chairs are located on the beach for a small fee (third party provider). Easy in and out of town! Would definitely stay here again! Oh and a really amazing thing, they had our room available for early check-in! "