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"Very friendly staff, too our luggage so we could explore the city, then when we came back gave us detailed institutions on everything and if we needed anything they are open 24hrs! "

"Excellent room other than location of room. Window into a middle tunnel. "

"Had a great couple of days here. The reception bar with games is a real USP. Laura and Simon were brilliant and really went above and beyond for us. Great local knowledge. Rooms are comfortable, clean and while basic, had all we needed. I liked the touch of a general waste and recycling bin in the room, not something I've seen often in hotels but would like to see more of."

"Very nice, small hotel. Great location. The staff is wonderful. The breakfast was very so so."

"Good sized room and bathroom. Limited free parking and lots of paid parking on site. Hotel has onsite restaurant and is close to a tram stop and shops. "

"This is my second stay at this hotel and I will always stay here when I’m visiting Bern. It’s a lovely true 5 star property and the staff are always so welcoming. I would like to say a special thank you to Luca on reception for all his help yesterday and lovely conversation. "

"The hotel was excellent. We had a family room with private bath. They included portable fans, which was really nice during a heat wave. Hotel was right next to a tram stop, so very easy to get around."

"Very beautiful place and convenient and very clean "

"Really convenient location and excellent communication with the hotel manager. "