"Expedia should make clear that the hotel will insist on a significant extra payment at check-in as deposit for incidentals. This affected our budget. I've never before been at a hotel where it's so difficult to get the room cleaned. Had to ask multiple times before ours was. The hotel's knowledge about whether their so-called accessible rooms had walk-in showers was poor. Their systems obviously did not have accurate information and my wife and I ended up in 3 different rooms in 24 hours while...

"Very clean room, excellent gym facilities, helpful staff that went above and beyond."