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"When you check-in to this comfortable little hotel with an Italian flair, the lovely and endlessly helpful Bianca will be waiting for you. Let me just say it straight out - she is GREAT! Very welcoming and no problem is too difficult for her. She gets everything set-up quickly, is full of information that she is ready and eager to share to make your stay more pleasant, and she solves any issue one might have with efficiency and a smile. My wife and I happened to arrive with a potentially huge problem, and Bianca fixed it in literally 5 minutes. We are so grateful to her. Additionally, her colleague, a young man also working Reception, seemed like a friendly person, too, who was eager to help. We didn’t get to interact with him too much, but when we did, he was very accommodating, as well. So upon arrival, before we even saw the room, we were already satisfied and happy. The room was comfortable with a stove and refrigerator, which we didn’t expect, the bathroom was big enough, and there was even a little balcony (we didn’t use it, though - too cold outside). So we were pleased and do recommend this hotel. Bon voyage!"

"Beautiful hotel with many amenities. Spa was gorgeous. Loved the bed, super comfortable mattress and pillows. Bathroom was huge. Loved our stay. "

"Friendly staff and very convenient "

"The hotel was walkable from the train station Dining is close and breakfast was good "

"A beautiful building that has been sympathetically updated. The beds are very hard which is fine if that’s what you like. The view from our room was rather unpleasant looking into what looked like derelict buildings that were actually lived in. Although there are nice parts of Tirano it is quite run down which is probably not helped by the tour companies picking up tourists at the end of the Bernina train line and ferrying them away to other cities instead of them injecting much needed cash into the area"

"Great location with spectacular views of the Matterhorn. Great fun places to eat and drink within walking distance"

"The room was perfectly clean. The staff was very friendly. "

"All top notch!"

"Room is clean. Shared WC and bathroom were clean and well supplied. Breakfast was superb! "