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"Everyone was very friendly, specifically the staff at the bar. Breakfast buffet was nice with many options and good coffee. Room was very clean and had a lot of soace. Bathroom was nice with a good shower. Air Conditioner and n the room worked well. Pool could have more sun chairs as it was like all the time crowded during our stay in August. Easy walking distance to bars and restaurants in the center (10 minutes) The Funicolare to Montecantini Alto is also only 15 minutes by feet away. "

"Modern and well kept. Recommend it to stay."

"Great vacation!"

"Letizia et Roberto sont tres professionnels"

"Great food and very friendly staff.. would strongly recommend when staying in Montecatini Terme"

"Monica was the best, to start we wanted her to make us supper the 1st night but I got back to her late and she had already made plans to attend an olive oil festival at a hamlet a few miles from her Villa. She invited us to attend with her and it was the best way to start out our visit, when you watch tv and see Italy with everyone from the town eating together, it was exactly like that an 8 course meal with all the wine you could drink it was amazing. She was available for everything we needed a cab to Florence she hooked us up we needed a restaurant for supper she hooked us up the owner even came out to let us know we we’re eating Monica’s mozzarella from her cow!!!!! She will take care of everything if you need her to and as others have said in reviews we did have her make us a meal and it didn’t disappoint. If we make it back this way I would stay hear again. Thank you Monica "

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"Comfortable room, excellent restaurant and cheerful staff. It just looks so dull on arrival!"

"Property was beautiful! Spa and pool were ver nice. "