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"I was impressed that the person at the reception desk was expecting me when I first arrived. (I travel frequently, and this has never happened before.) I gave just my first name and he said, "Oh yes" And then said my last name. I noticed when others checked in, another receptionist did the same thing. As a person traveling by myself, this made me feel both safe and welcomed. It is such a welcoming gesture. Each staff member with whom I interacted, were genuinely kind. I didn't realize that the room I reserved didn't have air-conditioning. They were able to quickly switch me to a room with AC. This hotel is a 5 minute walk from the Santuary and close to many different kinds of restaurants. Lastly, I received some truly sad news when I was there. The receptionist (a woman) was so empathetic, helpful, and so so so kind. I wish I remembered the hotel employees' names, as I received excellent service. I was there from June 11-June 17. When I return to Lourdes, I will stay at this reasonably priced hotel with such kind staff."

"Great place. Close to Sanctuary"

"Went to Lourdes on Pilgrimage, as it was on my bucket list. Was truly all I had hoped and so. Cut more, filled with so many blessings, and the presence of our Virgen Mother. Hotel was in perfect location, right near the Grotto, Notre Dame Cathedral. Near good cafe and shops too. Definitely recommend and will be back!"

"Excellent property, facilities and helpful staff"

"Staff were very friendly and professional. Excellent service "

"Beautiful hotel with view of the Sanctuary. Very nice amenities, rooms and spa/swimming pool! The staff is very curious and helpful and the on-site restaurant, is an experience not to miss! "

"Loved the area staff was super friendly and hotel rooms were absolutely clean! Will define it recommend this place and come back again! "

"We really enjoyed our stay. The reception was welcoming, offered tourist information and recommended restaurants which we went to and enjoyed. The free secure parking was appreciated. The room was clean and spacious and had everything we required. We did not hear any street noise. The location was very accessible to walk to the tourist sights that we visited. We would stay there again. "

"Good value stay in Pau city centre"