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"Three days before leaving the UK we were contacted by the owner's agent saying we had to leave a large € deposit (now increased). I offered a credit card but they would only accept a cheque or cash. Appealed to owner who agreed to reduce but still had to leave a large amount in cash. Owner pointed out it was in his conditions. This is not communicated in the booking and I eventually I found it hidden, in French, in a sub menu, under House Rules, on the UK website. On departure we had to get to...

"Except for the cleanliness of the property on arrival, it was a good property and felt wonderfully secluded; the property was a good size for 2 families, although the bathrooms are on the small side. The patio area was perfect to listen to waves crash in to shore. Definitely recommend"

"Our family loved the large pool, and our dog loved the huge garden. Great location for exploring the Charente Maritime. Alain was very responsive and helpful. Very relaxing holiday in a lovely house!"

"Had a lovely stay at this property in late August. Good communication after booking, very clean and good facilities available. Lovely area 5km from Cognac and close to the Charente River. Lots of ideas offered by the owner in a good information booklet, and nice pool"

"We really enjoyed our stay it was too short but everything was how we wanted. The surrounding area was lovely and we would go back. Sophie, Laurent and Angelique were very helpful. Thank you all Lesley"

"Beaucoup de place dans la maison Très belle piscine Grande tranquillité environnementale Accès facile à l’approvisionnement Beaucoup d’activités et de visites possibles L’hôte est serviable et disponible"

"The balcony off the kitchen was a lovely place to eat breakfast and other meals. We appreciated the beautiful scented blossom off the tree by the pool that perfumed the lounge area. Plenty of seating area in both sun and shade around the pool. Lots of space and bright sunny rooms which could be kept cool using the shutters. The chateau at La Rochefoucauld was worth a visit and we had a good meal at Au Moulin du Chateau there."

"We enjoyed our holidays in this wonderful property! Would definitely recommend this place!"

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"Super leuk accommodatie. Het zwembad is ook heel mooi. De muggen zijn wel op de locatie zeer vervelend."

"We stayed for a night. The exterior looks a bit rundown but the apartments are great. Everything works, it’s well equipped and clean. There’s also an elevator which is a major plus. Daily continental breakfast for 11 euros - honestly it’s too expensive for what they serve. You have to bring down your trash upon check out and clean the kitchen if you used it. Overall a nice stay."

"Nous avons passé un très bon séjour dans cette spacieuse et confortable maison située à 35 minutes de Royan. Nous a avons particulièrement profité de al terrasse et du barbecue ! Propriétaires très disponible et à l écoute ! Encore merci !"

"Really clean place to stay. Staff very friendly and helpful. Great location for pool and Jonzac. Would definitely stay again "