Find all hotels by Independent in Pong Ta Long

"Excellent room and facilities. Very relaxing atmosphere. Breakfast had great choices. Staff friendly. Enjoyed the Japanese restaurant. Teppanyaki chef was fun and food was great. My partner enjoyed the spa very much. Will go again. "

"Nice clean room yet the air quality is not too good "

"Compliments: Exceptional Staff: Every staff member was polite, helpful, and professional. Atmosphere: Beautiful, quiet views and a well-sized pool. Food & Perks: Breakfast exceeded expectations (loved the fruit/milk). The free snacks in the lobby and karaoke were great for the family. Areas for Improvement: Security & Privacy: Locks in 2/4 rooms were broken, causing long delays. Curtains in Bedroom 1 & 2 were too short/narrow, compromising privacy. Hygiene: Bedding was wrinkled and some smelled musty, raising concerns about cleanliness. Common floors were sticky and required re-mopping. Safety Hazards: Pool railings are rusty and sharp. Outdoor wiring looks unsafe (secured with tape), posing an electric shock risk. Broken chairs in the common area should be removed. Bathrooms: Unpleasant odors and poor drainage. Lack of a wet/dry curb makes the floor dangerously slippery. Lighting is too dim for seniors. Maintenance: Fix kitchen sink leaks and provide clothes racks/shelves in every room. Pool & Slide: Add anti-slip strips to the slide and extend the pool ladder deeper for children. Dining: Prices are high."

"Hotel look, pool area, breakfast, staff all great. Slightly let down on a few areas: Cocktails were weak and made incorrectly (hint, mojito is white rum) The western food wasnt great for the price but im being very critical here. There was no coffee pods in the room, only mokka and decaf. The fridge was warm when we arrived and wasnt very efficient. Lots of power cuts including in the middle of our dining. Great potential but needs a few things sorting out. "

"Fantastic nice and clean hotel. Everything was fine and of the best quality "

"The resort exceeded my expectations in every aspect."

"Very friendly staff"

"Fantastic room and view over the golf course , comfortable bed , great staff."

"Beautiful hotel, clean, comfortable bed, awesome breakfast "