"The good: The room is very clean. The bed and pull out mattress was comfortable. The balcony was a perfect view of the ocean. The breakfast is delicious with many options for low calorie and some gluten free. The staff are extra helpful and very friendly. They quickly delivered anything we asked for (sheet set for couch, an extra pillow, and an extra bath towel). It's easy to check out pool towels. Both elevators were fast. This is our second year coming to this hotel on vacation.
The one bad: We were there from Monday - Wednesday. When we arrived, the pool was filthy with sand, leaf litter, dead bugs, disintegrating tissues/paper, and feathers. It didn't smell or taste like it was well chlorinated. It was finally vacuumed on the last morning of our stay, so we never got to enjoy a clean pool. The foot shower is a harsh jet stream which makes washing sand off your feet painful so lots of people walk through the pool instead. Last year the pool was well maintained, so this was a major disappointment."
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