Find all hotels by Benchmark in Pompano Beach, FL

"The hotel had a great location near the beach, like 5 minutes driving. Its clean, good breakfast, the only complaints are about the bathroom ventilation which needs to be more efficient. "

"Floors were not swept or mopped, baseboards extremely dirty, blood smears on the kitchen door along with hair clumps, little hair clippings all over the bathroom sink, German cockroaches in the kitchen sink and on the floor in the bathroom, bedside drawer was dirty with dead bugs and (used??) toothpicks in it, we could see daylight through the main door that we had a hard time getting locked each time, my daughter has bites all over her must be from the cockroaches/bed she slept in as my mom and I did not have any bites. I don’t expect to have to bring gloves, sanitizing wipes and cleaning supplies to clean the place myself before I can enjoy the place. Completely unacceptable and disappointed that we had to check out and find a new place to stay after one night. Now that we are back home, my daughter has an appointment scheduled with her doctor to check these bites she got and get treatment as they will not go away they’ve gotten bigger, really red, itchy and miserable for her. I will share actual photos of the place if I can. Never have I had an experience like this anywhere or the poor customer service. "

"The staff will be the factor that brings us back. Thank you so much for being so attentive and kind to my family and friends. The beaches were great as well and loved being able to BBQ at the resort. "

"decent hotel.. walls are paper thin and u will not sleep good! Pool was nice great location.. Staff is average at best"

"The breakfast was good if you ordered whatever you wanted but took forever to come. Also the breakfast buffet didn't have much variety and no gluten-free bread unless you asked for it. Also huge problem with elevators, they took forever to close the doors and to arrive at your floor. Even though it wasn't busy."

"Real nice place! Great location, very clean!"

"Great staff Clean room "

"Everything was mostly great. Rooms are huge!!& you won’t get that many other places. Beach right on the hotel. Only complaint is that the restaurant service is super slow and sometimes ppl don’t come up to you when you sit. Also our tv in our room had a hard time working first world problems, otherwise highly recommend!! "

"Disgusting. The fold out mattress on the couch looked like it was falling apart. It was dirty and cut up. When I went to ask the front desk about switching rooms she gave me an attitude, said there was no other room available of that size. I said we can take 2 smaller rooms (there was 5 of us total). She said she's not authorized to do that and there was no manager on site. We ended up going to Walmart to buy my kids an air mattress because I did not let them sleep on that gross mattress. In the morning after my shower I notice that there isn't a hair dryer. I called the front desk and they said that they don't have any. The breakfast consisted of muffins and a few pieces of fruit. We paid over $180.00 for 1 night. This was unacceptable."