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"All of the staff were very friendly, yet professional. When I rang to say that it was my friend’s birthday, Maisie was able to recommend some lovely lunch venues. And, when we arrived she, and the other staff wished us a happy stay, and they had decorated the room for my friend. They made our stay special!"

".The staff was exceptionally pleasant and highly helpful. The only complaint I have is that the air conditioning unit is not functioning properly. I have already informed them of my preferences."

"The Imperial Hotel is conveniently located for The Hoe and The Barbican. Reasonably priced with off road parking, which to us is a must. Good breakfast. Staff friendly."

"Very good service"

"Lovely and quiet hotel with great sea view. The bed was super comfortable and the staff was very friendly! Some interior and the outdoor pool area could be more modern, in my opinion. The breakfast was good, but could have had more options to choose from. Besides that, everything was excellent! Thank you so much!"

"Beautiful location"

"Friendly staff with a comfortable, clean room and a relaxing atmosphere."

"I loved the Hotel and the staff were amazing. They went out of their way to help us with a luggage problem. We couldn’t have asked for more! They were wonderful and very accommodating."

"Lovely large room with lots of storage options - clearly had a recent upgrade. The staff and food are very good - could do with some fruit at breakfast though."