Heritage Hotel Suites and Spa

4.0 star property
Upscale hotel, walk to Phewa Lake

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Heritage Hotel Suites and Spa

Exterior detail
Terrace/patio
Junior Suite, Non Smoking, Bathtub | In-room safe, rollaway beds, free WiFi
Restaurant
Interior
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Most relevant reviews

Room options

Deluxe Suite, Non Smoking, Bathtub

Highlights

Air conditioning
Kitchenette
Refrigerator
LED TV
Private bathroom
Hair dryer
Jetted bathtub
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Jetted bathtub
Rainfall showerhead
Bathrobes
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Non Smoking, Bathtub

Highlights

Air conditioning
Kitchenette
Refrigerator
LED TV
Private bathroom
Hair dryer
Jetted bathtub
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Jetted bathtub
Rainfall showerhead
Bathrobes
Free bottled water
  • Sleeps 2
  • 1 Double Bed

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Frequently asked questions

Does Heritage Hotel Suites and Spa have a pool?

Yes, this property has an outdoor pool.

Is Heritage Hotel Suites and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Hotel Suites and Spa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Heritage Hotel Suites and Spa?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel Suites and Spa?

Check-out is at 10:00 AM.

Does Heritage Hotel Suites and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Heritage Hotel Suites and Spa located?

Located in the heart of Pokhara, this hotel is within a 10-minute walk of Phewa Lake and Tal Barahi Temple. World Peace Stupa and Devi's Falls are also within 3 mi (5 km).

Heritage Hotel Suites and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with some caveats
Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Breakfast by the pool
Beautiful architecture
Stayed 2 nights in Jan 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
Stayed 3 nights in Apr 2022

6/10 Okay

MANUEL

Traveled with family
Liked: Staff & service
Very nice place but the breakfast need to be done better! And the hotel need to be renovable
Stayed 2 nights in Nov 2021

6/10 Okay

H K

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Stayed 1 night in Nov 2021