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Top Playa del Carmen Hotel Reviews

Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"We always have an amazing time. The only thing I hope they did was plan and switch up better meals for breakfast. But other than that, it’s a beautiful place!"

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
8/10 Good
"ok"

Hotel Riu Palace Riviera Maya - All Inclusive
8/10 Good
"The hotel was okay overall, but unfortunately, it did not meet my expectations. The food was disappointing at every restaurant, and the activities and entertainment were not particularly impressive. Customer service was acceptable, but nothing exceptional. Considering the many excellent resorts in the Riviera Maya, I expected a much better experience. There are definitely other hotels in the area that offer a higher level of quality and service. Overall, it was an average experience, and I believe the hotel has room for improvement."

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
10/10 Excellent
"The food was amazing! Like 10/10!"

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive
10/10 Excellent
"**10 Stars Plus! ⭐⭐⭐⭐⭐** Absolutely amazing experience! The service was beyond exceptional, with outstanding hospitality and excellent customer service throughout our stay. The entire team went above and beyond to make us feel welcomed and comfortable. One of the best hotel experiences we've ever had. Highly recommended to anyone looking for exceptional service and a memorable stay. Would definitely love to come back!"

Ocean Riviera Paradise All Inclusive
10/10 Excellent
"The Ocean Rivera Paradise is a wonderful resort. The staff are incredible and take great care of you. Especially Ariz, whom I always ask to be my concierge. She is incredible. If you have any concerns or need assistance with anything, she is a wealth of knowledge. She always checks in with me and my guests daily without fail. On this trip, my reading glasses broke, and she helped me get a new pair so I could read the information on the restaurants and activities I wanted to do, like the wine tasting with the resort's sommelier, Omar. He is incredible at his craft and never led us wrong with recommendations or pairings. The resort also has a great range of entertainment offerings, so we always had something fun to do, and Ariz made sure to send a list of each day's activities so we could plan our day and make the most of our trip. Lastly, Ariz also made sure we always had a dinner reservation and that we knew what changes the resort had made since our last visit, so we knew exactly what the dress code was for our favorite restaurants. Thank you, Ocean Riviera Paradise and Ariz, for another amazing vacation. I can't wait to come back."

Grand Sunset Princess - All Inclusive
10/10 Excellent
"Absolutely stunning property. Staff are beyond friendly. Rooms were great. It was my 2nd time there and there will be another"

Sandos Caracol Nature Resort & Water Park All Inclusive
10/10 Excellent
"Loved the Animals wandering around the resort. Shame not all of the restaurants were open."

Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive
10/10 Excellent
"Great place to go for vacation! Recommend it to everyone who wants to enjoy vacation to the fullest."