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Polo 15

3.0 star property
Hotel with an outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Polo 15

Outdoor pool, sun loungers
Basic Room, 1 Queen Bed (Balcony) | Balcony
Comfort Penthouse, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, TV
Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Studio

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Studio

Highlights

Individually furnished
Air conditioning
Kitchenette
Flat-screen TV
Clothes dryer
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Penthouse, 1 Bedroom

Comfort Penthouse, 1 Bedroom | Individually furnished, blackout drapes, free WiFi, bed sheets

Comfort Penthouse, 1 Bedroom

Highlights

Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Balcony)

Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets

Basic Room, 1 Queen Bed (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Clothes dryer
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Multiple Beds

Deluxe Studio, Multiple Beds | Individually furnished, blackout drapes, free WiFi, bed sheets

Deluxe Studio, Multiple Beds

Highlights

Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km
  • Punta Esmeralda Beach - 6 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Crisol - ‬5 min walk
  • ‪Quadra Café - ‬4 min walk
  • ‪Tropical Tacos - ‬4 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪El Arabe - ‬4 min walk

About this property

Polo 15

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Polo 15 provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Barbecue grills
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, kitchenettes, and coffee/tea makers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Ceiling fan
  • Dryer
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen

Frequently asked questions

Does Polo 15 have a pool?

Yes, this property has an outdoor pool.

Is Polo 15 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Polo 15?

This property doesn't offer parking.

What time is check-in at Polo 15?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Polo 15?

Check-out is at 11:00 AM.

Where is Polo 15 located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Mario Villanueva Stadium Madrid and Guadalupe Church are also within 15 minutes.

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Polo 15 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.0/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Roger

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the beach and 5th ave
Stayed 4 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

My room was lovely, nice and quiet neighborhood
Stayed 6 nights in Nov 2024

10/10 Excellent

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities
J’ai annulé et changer d’hôtel après une nuit
Stayed 10 nights in Jan 2025

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Marcos

Liked: Property conditions & facilities, room comfort

Nice studio

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quieter and safe neighbourhood

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
Stayed 4 nights in Dec 2020