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Playa Maroma All Hotel

4.0 star property
Family-friendly property on the beach, with outdoor pool

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Photo gallery for Playa Maroma All Hotel

Private beach, white sand
Aerial view
Outdoor pool, pool umbrellas, sun loungers
4 bars/lounges, swim-up bar
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe

Premium Deluxe | View from room

Premium Deluxe

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room Single

1 bedroom, free minibar, in-room safe, desk

Premium Room Single

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Superior

Privileged Superior | 1 bedroom, free minibar, in-room safe, desk

Privileged Superior

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

Highlights

Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710

What's nearby

  • Maroma Beach - 2 min drive - 0.7 km
  • Playa Paraiso Golf Course - 7 min drive - 4.3 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 5.3 km
  • Tres Rios Ecopark - 15 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Playa Maroma All Hotel

Upscale all-inclusive property near Maroma Beach
At Playa Maroma All Hotel, you can look forward to a swim-up bar, a grocery/convenience store, and a terrace. Indulge in a body scrub, a body wrap, and a sports massage at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • A front-desk safe, tour/ticket assistance, and coffee/tea in the lobby
  • A porter/bellhop, luggage storage, and multilingual staff
Room features
All 407 rooms have comforts such as air conditioning and free stocked minibars, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 36-inch plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Maroma All Inclusive Carmen
Catalonia Playa Maroma All Inclusive
Playa Maroma All Hotel Playa del Carmen
Playa Maroma All Hotel All-inclusive property
Playa Maroma All Hotel All-inclusive property Playa del Carmen

Frequently asked questions

Does Playa Maroma All Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Maroma All Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Maroma All Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Playa Maroma All Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Playa Maroma All Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Playa Maroma All Hotel?

Yes, the property is all-inclusive.

Where is Playa Maroma All Hotel located?

Nestled on the beach, this Maroma property is just steps from Paradise Beach and Maroma Beach. Virgen Beach and Playa Paraiso Golf Course are also within 3 mi (5 km).

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Playa Maroma All Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 313 out of 733 reviews
Rating 8 - Good. 220 out of 733 reviews
Rating 6 - Okay. 97 out of 733 reviews
Rating 4 - Poor. 60 out of 733 reviews
Rating 2 - Terrible. 43 out of 733 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing!
Stayed 6 nights in Feb 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for a vacation. Staff is super friendly, delicious meals, and lots of activities.
Stayed 5 nights in Jul 2022

8/10 Good

RAMON

Liked: Cleanliness, property conditions & facilities
nice place and nice beach.
Stayed 17 nights in Jun 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, nice pool
Stayed 5 nights in Jun 2022

10/10 Excellent

Pamala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort! Great Food! Great staff!
Stayed 4 nights in Jul 2022

10/10 Excellent

Nadiuska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in Jul 2022

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort , amazing location . My kids enjoyed kids club and all it’s activities ,plus so much of nature to watch around. great food , absolutely loved it , would recommend to everyone !!!
Stayed 6 nights in Jul 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, family friendly. Food was better than average, plenty of options available. Staff went above a beyond to meet our expectations.
Stayed 3 nights in Apr 2022

10/10 Excellent

kim

Liked: Staff & service, amenities, property conditions & facilities
Staff is excellent. Food could be better. The Mexican restaurant is the best.
Stayed 3 nights in Feb 2022

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the size of the property, that it was not too big, and that each building was separate and set back. The walkway thru the jungle to the beach was magical!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The property was beautiful, very unique and organic
Stayed 3 nights in Feb 2023

10/10 Excellent

Kenobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful. Super clean. The perfect size the bars were great for sure a 5 star for me
Stayed 5 nights in Jul 2022

8/10 Good

Rosa

Liked: Cleanliness
Beach area was great! To many mosquites!
Stayed 8 nights in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm trees on beach

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
I love The property. I wish It had a little more night life, but overall I would go back.
Stayed 4 nights in Sep 2022

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, small and quiet but still have stuff to do. The rooms are a little tired, but do the job. The pool and beach are amazing - one of the best beaches I’ve ever seen. The food and drinks were good. Service and staff where great. We will be back!

8/10 Good

Ana Maria Chaidez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2022

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have words to describe how much I loved it!
Stayed 5 nights in Apr 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some
Stayed 7 nights in Oct 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 4th time at this resort. The resort is beautiful and the staff is amazing!! Shout out to Enrique, Lucia, Adriana, Ronaldo, the cleaning staff and all the cooks. The food was amazing, especially the tacos, hot dogs, and hamburgers (lunch by the pool) beloved steaks, room service and the buffet. Thank you to everyone that made our visit special and any names I left out I apologize. We will definitely be back!!
Stayed 7 nights in Aug 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.
Stayed 5 nights in Oct 2022

8/10 Good

Patrick

Liked: Staff & service
Great food. Outdated rooms even with upgraded privilege room. Great staff and exceptional entertainment staff. Low tier alcohol. As a person who likes to workout on vacation, the workout facility was subpar.
Stayed 6 nights in Aug 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I was very pleased with our stay. Staff was very friendly and helpful. I think my bed was missing a leg but it still served it’s purpose. I wish that all the restaurants were open when we went as it cut our dining experience short. Really bummed they tried to fancy up the Mexican restaurant, I wish it could have been more local and true to its roots. Overall, I’d recommend.

8/10 Good

Erica Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.

10/10 Excellent

Margot Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property, green and peaceful. I love the walk from the lobby area to the beach. It is like walking in the park. The beach is gorgeous and clean. I love the hotel and the grounds around the buildings are beautifully landscaped and meticulously kept. The pool is so very nice. The food is great and the people who serve it hard-working and lovely. I also enjoyed the daily entertainment, especially the Mexican show on Sundays. I loved my daily walks along the beach - the turquoise and green ocean is gorgeous!
Stayed 8 nights in Feb 2023