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Papagayo Hotel Boutique

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Playa del Carmen Main Beach

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Photo gallery for Papagayo Hotel Boutique

Check-in/check-out kiosk
Check-in/check-out kiosk
1 bedroom, premium bedding, in-room safe, individually decorated
Check-in/check-out kiosk
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Quadruple Room

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually decorated

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, in-room safe, individually decorated

Studio

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

Papagayo Hotel Boutique

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Papagayo Hotel Boutique provides a terrace. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Coworking spaces and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

English, Spanish

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Interior

Hotel Real del Mayab

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Is Papagayo Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papagayo Hotel Boutique?

Limited spots are available.

What time is check-in at Papagayo Hotel Boutique?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Papagayo Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Papagayo Hotel Boutique located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Mamitas Beach and Gran Coyote Golf are also within 6 mi (10 km).

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Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 224 reviews
Rating 8 - Good. 52 out of 224 reviews
Rating 6 - Okay. 39 out of 224 reviews
Rating 4 - Poor. 19 out of 224 reviews
Rating 2 - Terrible. 33 out of 224 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

perfect location and clean rooms
Stayed 1 night in Jan 2024

10/10

Excellent place to stay! Well located! Room super clean and agreeable to stay in!

10/10

Great staff
Stayed 2 nights in Apr 2024

8/10

Overall the hotel was nice and clean the staff wss friendly and easy access walking to everything
Stayed 5 nights in Jul 2022

8/10

It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Stayed 5 nights in Jun 2024

10/10

Close to beach
Stayed 2 nights in Mar 2024

8/10

Hotel had everything within walking distance, very short walk to 5th Avenue.
Stayed 1 night in Apr 2023

10/10

nice in clean ☺️
Stayed 1 night in Feb 2024

10/10

It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price. The water pressure is the only downside to this place. I will stay here again many times.
Stayed 28 nights in Aug 2023

6/10

I like everything just that it wasn’t beach front hotel
Stayed 2 nights in Feb 2024

6/10

Doesn't have hot water, needs maintenance
Stayed 2 nights in Dec 2024

10/10

Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water.
Stayed 2 nights in Dec 2023

6/10

It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine. If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay
Stayed 4 nights in Feb 2023

6/10

Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor !
Stayed 3 nights in Feb 2023

4/10

For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures.
Stayed 3 nights in Jan 2024

8/10

Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night.
Stayed 8 nights in Nov 2023

2/10

Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions.
Stained blankets- nasty
Ripped bedding
Dirty toilet
This is the makeshift parking
Stayed 7 nights in May 2024

6/10

The staff was wonderfully friendly and kind. The layout of the hotel though, did not give us a window to the outside, just to the hallway. The room smelled so strong of mildew or mold. We were given 2 bathtowels for our party of 5, no face cloths or hand towels. The towels and sheets were threadbare. The fan above the bed wobbled badly, and was held together with duct tape. Because the only window opened to the hallway, other guests' noise in the common areas was very disturbing. Other than that, we felt safe and secure inside the hotel. The staff made us feel at home.
Stayed 1 night in Nov 2024

8/10

I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Stayed 2 nights in Apr 2024

6/10

They should improve to have hot water and not only replying " its strabfe, I'll check, in 10 minutes" and never get hot water, I talked with other hosts and it was the same priblem and answer. Also, they didnt want to leave hand towel, shampoo, soap and all the tegular tging you find in a hotel even give a receipt for the payment (only accept cash) because "they never do that".... i recommend the place for its lotaction but not for the service
Stayed 10 nights in Dec 2024

2/10

Stay away from this place
Stayed 6 nights in Feb 2023

6/10

Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.
Stayed 6 nights in Feb 2024

4/10

They nabbed $50 from our room while doing room cleaning.

6/10

Management was terrible when i did my check in i said i didn't want no cleaning services and they still when in my room left my door with no lock and took my towels and didnt replace my towels when i poke to the manager she said if anything was missing from my room and i told her that was not the point she didn't wanna resolve the problem.
Stayed 4 nights in Jul 2024

2/10

Nothing
Stayed 3 nights in Sep 2023