6/10 مقبول
Chantel
مسافر برفقة العائلة
٣ مارس ٢٠٢٦
عناصر نالت الإعجاب: العاملون ومستوى الخدمة
عناصر لم تنل الإعجاب: وسائل الراحة
Overall Riu Yucatan was good. This was our first all inclusive resort and the staff was great. This resort was not horrible but I definitely think it's fair to know what you're getting into. I can say the resort rooms are a little older which was okay but they occasionally smelled like sewage (we had 4 different rooms) and also a couple of times while at the pool, we caught that same smell. A few of their public restrooms were clogged a few different days so maybe they were just having plumbing issues at the time we were there. The power went out for about 6 hours one of the days of our stay. There was no entertainment at our resort we had to walk down to the Riu Tequila a couple the nights to participate in whatever the other resort had going on. The resort gets real quiet after 9pm. The food was mid and the restaurants open times are very scheduled. Having more authentic Mexican food would have been nice. Lastly, if you want a chair on the beach or by the pool you best be up around 730/8am to get one. Anytime after 930am they were completely taken (pool and beach chairs) which sucks because some like to sleep in on their vacation.
I would like to try anothet RIU when returning just not this one.
Chantel
أقام 4 ليالٍ في شهر فبراير عام 2026