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Hotel Riu Tequila - All Inclusive

3.5 star property
Travelers combine active water adventures with poolside relaxation at this all-inclusive resort where snorkeling, sailing and refreshments await

Choose dates to view prices

Hotel Riu Tequila on Playacar Beach offers an all-inclusive experience with water activities like snorkeling, sailing, and windsurfing. Relax at the spa with massages and body treatments. Enjoy five restaurants, including Asian cuisine, and WiFi in rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Suite Junior

  • 54 sq m
  • Sleeps 3

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with View

  • 54 sq m
  • Sleeps 3

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
2 bathrooms
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
2 bathrooms
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room ( Kid Free | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room ( Kid Free | C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (Kids Free | B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

9.0 out of 10
Wonderful
(84 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Hotel Riu Tequila - All Inclusive is in the suburbs and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 2 min walk - 0.2 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Playacar Golf Club - 10 min walk - 0.9 km
  • Mayan Ruins of Playacar - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬5 min walk
  • ‪rosa roja - ‬1 min walk
  • ‪Bar Arrecife - ‬9 min walk
  • ‪Sicilia - ‬5 min walk
  • ‪Fogo de Janero - ‬9 min walk

About this property

Hotel Riu Tequila - All Inclusive

All-inclusive family-friendly property near Playacar Beach
Playacar Golf Club is located near Hotel Riu Tequila - All Inclusive, which provides a free breakfast buffet, an adjacent golf course, and a nightclub. Active travelers can enjoy windsurfing, snorkeling, and sailing at this property. Indulge in a body wrap, a facial, and a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Fitness classes are offered at the health club; other things to do include kayaking and beach volleyball. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and tour/ticket assistance
  • A reception hall, a porter/bellhop, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 630 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, free infant beds, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

Does Hotel Riu Tequila - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Tequila - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Tequila - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Tequila - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Tequila - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Tequila - All Inclusive located?

This family-friendly Playa del Carmen property is located near the beach, within a 10-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 2 mi (3 km).

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Reviews

Hotel Riu Tequila - All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

2.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff, fun, great food.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great food, wonderful beach and sea. Beatiful place and resort
Stayed 4 nights in Dec 2025

10/10 Excellent

Christine L

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh food, good options, comfortable stay
Stayed 7 nights in Dec 2025

10/10 Excellent

Arnaud Thermoz

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms cleaned every day, the resort is well maintained
Stayed 10 nights in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Great ambiance and night shows. Good was great and service was too
Stayed 5 nights in Dec 2025

10/10 Excellent

Ivan Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room always cleaned , amazing and friendly staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Adam David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall incredible stay at Riu Tequila. The activity staff are amazing and work hard at ensuring you have a great time. Grounds are beautiful and the wildlife is a plus. Food was really good and our room was always cleaned and restocked. Would highly recommend.
Stayed 10 nights in Jan 2026

10/10 Excellent

adam

Liked: Staff & service, amenities, property conditions & facilities
hotel was awesome staff was great food was good drinks were good will come again
Stayed 7 nights in Nov 2025

10/10 Excellent

Jason G

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, lots of entertainment, fun place to relax and vacation
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander William

Liked: Cleanliness, amenities, property conditions & facilities
The room was IMMACULATE. We had it cleaned twice when we left the room and it was as spotless as it was when we arrived. The resort was beautiful! Well maintained in every area! The staff was so nice and accommodating and took care of our every need! Will def stay here again!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Olga Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the massages we booked were amazing! I only wish it was on the beach side.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd visit as a family of 4 and we absolutely love it. The food is great, the entertainment is fabulous and the Riu parties have us coming back again and again! The beds aren't the comfiest, but that's our biggest complaint! The staff are amazing and we absolutely LOVE the entertainment staff every stay. They always go above and beyond!
Stayed 12 nights in Dec 2025

10/10 Excellent

francis

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very friendly. We had access to everything we needed. The specialty restaurants were fantastic,servers were nice and friendly.The food was delicious and we will return as soon as we can.
Stayed 7 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and stay was fantastic.. 100% no compliants. Love the food and entertianment. Staff was the BEST! Quick walk the the beach or trolley ride. Beach was incredible! Showers are stupid that there is no privacy (glass doors). Really frustrating!
Stayed 7 nights in Dec 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience and the beach was best in class !!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, including the pool areas, food, and entertainment
Stayed 3 nights in Sep 2025

6/10 Okay

Cathy

Room was in good condition, air conditioning made a loud noise when it turned on that was hard to sleep.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and swim up bar
Stayed 4 nights in Sep 2025

10/10 Excellent

Brittany James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easy to get around when using facilities. The main bar staff were very friendly and accommodating. There is a good variety of food in the main dining hall.
Stayed 6 nights in Oct 2025

10/10 Excellent

Thayaparan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort and will definitely be back! All the staff are so friendly, and extremely talented entertainment team! Highly recommend!
Stayed 6 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and the staff was so friendly! Truly enjoyed our stay here
Stayed 4 nights in Jun 2025

6/10 Okay

blake

Liked: Cleanliness, staff & service
Food was not good at all but the service and the drinks were amazing so it really depends what’s your going for
Stayed 7 nights in Sep 2025

10/10 Excellent

Eva

Great staff and resort
Stayed 5 nights in May 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. Staff is friendly and welcoming. The beds are super comfortable. Would recommend to stay at this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
I did not realize when I booked the hotel that it was not beachfront. Though it is just located behind Riu Yucatan, the photos online are most of the Yucatan not the Tequila. Your stay at the Tequila does include the Yucatan beach and pool access s well as lunchtime buffet and all the poolside bars. Having said that, there is a golf cart shuttle that runs throughout the day where you can be at the beach in about one minute. Or you can take a 5 to 10 minute walk from the lobby and be over at the Yucatán where you have access to everything except the restaurants. I have to say the staff was very efficient, friendly, and always available at all the restaurants, poolside and bar keeping everything clean with friendly prompt service. Pool temp was great. Food was above average. If you stay all day at the Tequila everything is a 3-5 minute walk away no matter where you are. The only reason this won’t be our go to resort is the amount of kids. It’s a wonderful resort but for our preference there were far too many kids. We did love our stay tho!
Stayed 5 nights in Dec 2025