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Fairmont Heritage Place Mayakoba

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Fairmont Heritage Place Mayakoba

Flat-screen TV
Front of property
Premium bedding, free minibar items, in-room safe
Couples treatment rooms, sauna, steam room, body treatments
Exterior
Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included

Explore the area

Map
Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course9 min walk
  • Popular LocationTres Rios Ecopark9 min drive
  • Popular LocationMaroma Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Room options

View all photos for Villa, 3 Bedrooms (Garden)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Villa, 3 Bedrooms (Garden)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 287 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Villa, 3 Bedrooms (Penthouse)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Villa, 3 Bedrooms (Penthouse)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Villa, 4 Bedrooms (Penthouse)

Premium bedding, free minibar items, in-room safe

Villa, 4 Bedrooms (Penthouse)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 585 sq m
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Villa, 3 Bedrooms (Middle floor)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Villa, 3 Bedrooms (Middle floor)

10/10 Exceptional

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 428 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Similar properties

Exterior
Grand Velas Riviera Maya - All Inclusive
Pool
Hot Tub
All inclusive
Spa
9.6 out of 10, Exceptional, (794)
The price is SAR 4,911
SAR 4,911 total
includes taxes & fees
24 Jum. I - 25 Jum. I
Grand Velas Riviera Maya - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Fairmont Heritage Place Mayakoba is on a private beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Tres Rios Ecopark and Maroma Beach are two other places to visit that come recommended.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 9 min walk
  • Tres Rios Ecopark - 9 min drive
  • Quinta Avenida - 12 min drive
  • Maroma Beach - 12 min drive
  • Playa del Carmen Main Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • Hix Bar & Lobby Lounge - 2 min drive
  • Las Brisas Restaurant & Lounge Bar - 2 min walk
  • La Laguna Restaurant & Lounge - 1 min drive
  • Cocina Milagro - 6 min drive
  • La Copa - 9 min drive

About this property

Fairmont Heritage Place Mayakoba

Luxury family-friendly resort near Tres Rios Ecopark
Located close to Mamitas Beach and Playa del Carmen Main Beach, Fairmont Heritage Place Mayakoba provides 18 holes of golf, a beach bar, and a grocery/convenience store. With a private beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Indulge in hydrotherapy, reflexology, and a body wrap at Fairmont Spa, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 8 on-site restaurants. The health club offers fitness classes and Pilates classes; other things to do include beach yoga, racquetball/squash, and snorkeling. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts
  • A free beach club on site, an electric car charging station, and supervised childcare (surcharge)
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • Wardrobes/closets, patios, and separate sitting areas

All inclusive details

All-inclusive room rates at Fairmont Heritage Place Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 15-30 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Tauro Steakhouse
  • La Cantina
  • La Laguna
  • Ki beach Bar Korean BBQ
  • Café Maya

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Pilates classes
  • Racquetball/squash
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Free bottled water
  • Free minibar (some items)
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Outdoor space

  • Patio

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 31.76 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 35 per person, per night
  • Resort fee: USD 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15–30 per person
  • Pet fee: USD 31.76 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Heritage Mayakoba
Fairmont Heritage Place Mayakoba Resort
Fairmont Heritage Place Mayakoba Playa del Carmen
Fairmont Heritage Place Mayakoba Resort Playa del Carmen

Frequently asked questions

Does Fairmont Heritage Place Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Fairmont Heritage Place Mayakoba pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 31.76 per pet, per day. Service animals are exempt from fees.

How much is parking at Fairmont Heritage Place Mayakoba?

Self parking is free at this property.

What time is check-in at Fairmont Heritage Place Mayakoba?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Fairmont Heritage Place Mayakoba?

Check-out is at noon.

Are there all-inclusive benefits at Fairmont Heritage Place Mayakoba?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Heritage Place Mayakoba located?

Nestled on the beach, this Playa del Carmen resort is within 6 mi (10 km) of Tres Rios Ecopark, Maroma Beach, and Playa del Carmen Main Beach. Mamitas Beach and Quinta Avenida are also within 6 mi (10 km).

Fairmont Heritage Place Mayakoba Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anjalee

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Marvin

Stayed 4 nights in Aug 2023

10/10 Excellent

Yasmeen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation
Stayed 5 nights in Mar 2023

10/10 Excellent

Carrie, Chicago

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return
Stayed 6 nights in Feb 2022

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)
Stayed 7 nights in May 2022

8/10 Good

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precios elevados para el servicio otorgado
Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio
Stayed 5 nights in Mar 2021