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"We had a fantastic experience staying at the Leonardo Hotel in a family room. From the moment we arrived, the staff were incredibly welcoming and attentive, making check-in smooth and stress-free. The family room was spacious, clean, and thoughtfully arranged — perfect for our needs. The beds were very comfortable, and the extra touches like a coffee/tea station and plenty of towels made a big difference. Our kids loved the space, and we appreciated how quiet and relaxing the room felt after a long day of sightseeing. The location was ideal, with easy access to public transportation and nearby attractions. We felt very well looked after throughout our stay and would absolutely recommend Leonardo Hotel to families looking for comfort, convenience, and great service. We’ll definitely be coming back! "

"Lovely hotel,staff are excellent,the only down side was room was outside of main hotel which isn’t good when it is raining like it was when we were there,room comfortable bathroom small shower head could do with a descale but was ok as only staying one night, breakfast was very good,would stay again"

"Comfy very helpful "

"Last minute buisness trip with the family bonus the hotel has a swimming pool and very good local shops "

"Great stay and staff were wonderful "

"Very good "

"Check in was great, service from all staff was very good and the surroundings are lovely."

"Clean and tidy, nice setting in the bedroom"

"Good hotel very convenient for M25. "