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"I had an absolutely wonderful stay at the Radisson Lackawanna Station, and it completely went above and beyond my expectations. My travel partner is a huge train/transit fan and we were in town to visit Steamtown, so I thought it would be a nice surprise to stay in the former train station to really be on theme. I saw other reviews saying the rooms were nothing special, and I was actually okay with that because I was just into the actual location and the history of the building. I am rarely excited about hotels, it just has to be clean and affordable and I'm usually fine with it. This building itself *is* spectacular, little details of art and railroad history everywhere, and it was a joy to wander around the main level looking for tile mosaics, fountains, and benches that were part of the working train station. But the rooms WERE wonderful, I had this gorgeous suite at the corner of the building (even though I swear I got a GREAT travel deal and did not spend a ton), overlooking active train tracks (which were not disruptive or loud, just an extra themed treat for my stay). It was modern and impeccably clean, with photography of Scranton's city highlights and trains on the walls. Staff at check-in were so friendly and informative (with great local recommendations), and cleaning staff we ran into in the hallways were so warm and helpful. Everyone was about that old-school hotel hospitality that I didn't realize I missed so much (because I know *SO* much in the world has chang"

"We had a great stay, left in the morning and received a call that my husband had left his keys in the room. Tiffany, went above and beyond and was able to fed ex them to a location that we were in, out of the country. I paid them after the fact and the efficiency and care that they gave us was beyond the norm. Wonderful people and would definitely stay in this location again."

"Check in was somewhat tedious. Attendant answered 2 calls during the process and spoke to both callers at length. Can't be sure if that lengthened the process for me but seemed like it did."

"What a beautiful place. The town center which were you’re supposed to go to check in was a little difficult to find but other than that we loved our stay "

"great"

"Great place"

"My hubby and i loved everything about our stay...carpet in the room was a bit stained and couldve been cleaner but we enjoyed our stay."

"Great service"

"This is our 'go to' hotel when we're in the area for any events. It is in a convenient location, clean, quiet, and comfortable. It was nice to see all the recent remodeling and updates. Staff is friendly."