"First time staying here, we had a king room with a balcony! Soooo spacious! The bed was super comfy! We will definitely be staying again!"

"Breakfast was great . Staff kept it constantly clean . Rooms super clean"

"We stayed at Best Western downtown Gatlinburg. It was very clean and maintained. Staff were very friendly and the breakfast was good! I liked the convenience of being within walking distance to every thing downtown! We will be coming back!"

"I made my reservation online and never read that they didn't accept dogs. The person at the front desk wasn't friendly and didn't give me any options."