"I arrived late in the evening and had to wait for someone to come to the office after ringing the bell twice. Attendant came out and checked us in, never told us where the room was or where to find the ice machine. Came back to the office to ask about location of the ice machine and rang the bell but nobody answered the doorbell. Went to the store and purchased cold drinks instead. No coffee was made in the morning and nobody was at the desk to ask. Rang the bell again and saw nothing. Not the...