"First off Expedia but the wrong day because I booked it late in the day and it bumped me to the next day I wasn't able to stay the night I'm retired social security I don't get my refund and I got nothing with it so far and it's been over a week and the service is horrible and Expedia it needs to be taken care of this is this shouldn't happen this is twice now it happened and I didn't get a refund last time either can't talk to a person nobody answers you it doesn't make any sense all I know is...

"Friendly staff"

"Yes"