"Das Zimmer war sauber, die Einrichtung generell aber etwas veraltet. Personal war sehr freundlich, Frühstücksbuffet mit reichlich Auswahl. Die Lage ist super, sehr zentral in Sapa. "

"When we arrived at the hotel, we were shown our room by a security guard. There was no staff at the front desk or inside the whole hotel. We were not notified of the Wi-Fi code. The hotel was under construction with the hallways, boarded up. There were no amenities present such as access to the garden, pool and no spa services available. There was breakfast served the next day. We found out we were the only customers to the whole hotel. Staff left at the end of the day and we were alone in the...