"We had a great time at this hotel! Location is super central, right across SunPlaza station, the starting point to Mt Fanzipan and across Sap Square and Stone Church. Rooms were excellent - our rooms had a nice view of the square. Note at wintertime, they only have heating so if you feel warm, just open the window. Family room is very spacious. Staff were courteous. Breakfast had lots of options for international guests. "

"When we arrived at the hotel, we were shown our room by a security guard. There was no staff at the front desk or inside the whole hotel. We were not notified of the Wi-Fi code. The hotel was under construction with the hallways, boarded up. There were no amenities present such as access to the garden, pool and no spa services available. There was breakfast served the next day. We found out we were the only customers to the whole hotel. Staff left at the end of the day and we were alone in the...