"Poor service, no wake up call when asked, no airport shuttle when promised, and no manager in sight. 0/10"

"Pool was not open."

"The pool was packed with kids at 10:30 at night"

"99% of the reviews on here are lies. This place is DISGUSTING!!!! BED BUGS!!! the worst hotel I’ve ever been to. It isn’t disgusting. It is extremely disgusting. We moved to 2 different rooms. We requested a non smoking room. Both rooms had a stench of cigarettes and animal urine. The mattresses had bed bugs. And the staff was rude and refused to give us a refund. Expedia will also refuse to give you a refund if you book with this place. Check google reviews they are more accurate. Some fake one...

"The staff was very friendly and excellent. The bed was comfortable and water pressure in the shower was great. The room was pretty dated and definitely could use a lot better cleaning. For example, I noticed right away when I sat at the table to eat and turned on the lamp that the lamps were filthy, like didn't look like they had ever been wiped down. Bathroom could have used an update, but wasn't a big deal, however there was a lot of dirt on the top of the shower walls (Yes, I'm tall and...