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"I had a wonderful experience at the Grand Mercure Hotel. It is in a great area close to everything and the accommodations were great. It was clean, safe, they provide a delicious buffet breakfast and even decorated my room for my birthday without me asking. All around great service. Also check-in was very smooth thanks to Alvin. If staying in Phuket this is a great choice. "

"No complaints from us at all it is beautiful and the views are awesome "

"All the staff were lovely, the pool was amazing and open late with happy hour on a lot of the time. Best hotel I’ve stayed in probably ! "

"Excellent resort. The seaview rooms are fantastic... gorgeous view. Patong beach , shopping, restaurants, massages, night life are all accessible by walk ( 15 Mins or so) ... or a very short Tuk Tuk ride. "

"Good"

"Everything good"

"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your room if you don’t want to walk far. "

"They offer an incredible breakfast! I thoroughly enjoyed my stay, and the staff were all fantastic. Also the room is clean as i excepted "

"Beautiful building comfortable bed aircon worked a treat..next to the night market .. fantastic breakfast included..staff so helpful. Wish i stayed longer will stay again. "