"The location is excellent — very convenient and easy to explore Hanoi. The price was reasonable, and the hotel itself was clean, stylish, and well-designed.
What stood out the most was the hospitality from the staff, especially Mimi and Celina.
We arrived very early in the morning (around 6AM) after taking the train from Sapa and were exhausted, but they kindly arranged for us to check in slightly earlier so we could rest.
We had booked two rooms on the same floor, but one wasn’t available as...
"The staff (Da) was always very helpful and knowledgeable about tours and amenities in Hanoi. He helped with transportation and was always very nice to us. We enjoyed the Royal Premium!"
"Overall, I had a wonderful stay and would recommend it. The rooms were perfectly clean, staff were super friendly, and gym equipment was fixed quickly when I informed them. I loved the convenient breakfast and dinner package. Adding a sauna or steam room would make it perfect!
Dinner was inconsistent. My first night with Michael was absolutely wonderful. He was attentive and set the standard for excellent service; he definitely deserves a raise! Sadly, the final night fell short. Despite...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.