10/10 Excellent
Angela B.
25 March 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Fantastic for almost adult children
1) The place was immaculate and beautifully decorated! So pretty, I want the same interior designer. 2) The amenities were also immaculate and well thought out. We were traveling with our 20 year old and 17 year old sons. They are way too old for water slides and this resort pool with Free private cabanas was perfect! They could hang out and watch the big tv's in the outdoor clubhouse while in the resort style pool with lights and a waterfall. The outdoor tables by all of the lounge chairs were wireless chargers for their phones (Amazing detail). Foosball, table tennis, pool table. They used the onsite gym every day of our stay which was steps from the pool and hot tub. On the corner about 500 feet from the property were a couple of great fast casual restaurants they could walk to and the Chicago Cubs ballpark was only a 10 minute drive. 3) The customer service was outstanding. There were mechanical issues with our plane from Chicago.. Have you ever heard of a plane flooding mid-air and having to turn around? Me either. We arrived 5 hours late and I was extremely stressed when we go there and had to call to get the door instructions repeated. The woman who spoke with me was so kind and so patient. I really wish I could buy her a drink to thank her for helping me. Then I bothered her again a short time later because my sons wanted to watch the March Madness games and within minutes the channel was added to our tv. I cannot say enough good things about this place.
Angela B.
Stayed 3 nights in Mar 2025