If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Private bathroom
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Chateau Suites Motel Norristown
Chateau Suites Norristown
Chateau Suites Motel
Chateau Suites Norristown
Chateau Suites Motel Norristown
Frequently asked questions
Is Chateau Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Chateau Suites?
Self parking is free at this property.
What time is check-in at Chateau Suites?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Chateau Suites?
Check-out is at 11:00 AM.
Where is Chateau Suites located?
Situated in Norristown, this golf motel is within 3 mi (5 km) of Norristown Farm Park, The Club at Shannondell, and Evansburg State Park. Centre Theater and Mill Grove Mansion are also within 6 mi (10 km).
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Chateau Suites Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 136 out of 582 reviews
10 - Excellent
136
Rating 8 - Good. 146 out of 582 reviews
8 - Good
146
Rating 6 - Okay. 92 out of 582 reviews
6 - Okay
92
Rating 4 - Poor. 82 out of 582 reviews
4 - Poor
82
Rating 2 - Terrible. 126 out of 582 reviews
2 - Terrible
126
6.6/10
Cleanliness
7.0/10
Staff & service
5.8/10
Amenities
6.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10
I was surprised at the cleanliness of the room and quickness of the check in.
Regina
Stayed 1 night in Jul 2025
10/10
Good stay
Will return
Juay
Stayed 1 night in May 2025
8/10
Room was clean and decent for the price would stay here again
Onesimo
Stayed 1 night in Feb 2025
8/10
The person in the lobby was very nice to us when we requested a new room because the one that we got first wasn't too clean.
Charles
Stayed 1 night in Jun 2025
8/10
E
Stayed 1 night in Jun 2025
4/10
They advertise that the room has a jacuzzi when it’s just a large bathtub. The room was not very clean, the floors were slick and they don’t provide more than 2 towels.
Cassandra
Stayed 1 night in Jun 2025
10/10
No comment
Artur
Stayed 1 night in May 2025
6/10
Staff friendly
Denise
Stayed 1 night in Feb 2025
6/10
Overall, the stay was ok. No major problems, but the mattress was awful. My wife and I were in town for a convention, but we cut out the last day of the trip to head home because neither of us could sleep well on the mattress and were both in pain. The room itself was fairly bare bones for being "the dream suite." No table or space to sit and eat comfortably. There was also a hole in the drywall we didn't notice until after the staff had left for the night. I reported it on check-out and am hoping we don't get blamed for it. If you don't have back issues, it's not a bad place to stay.
Frank
Stayed 2 nights in Jun 2025
10/10
Very durty,no clean up,towel
durty,sheet durty, door lock
not propery work, customer care toobad.care
Mija
Stayed 2 nights in May 2025
6/10
The room was ok. Nothing special really about it. Asked for extra towels and pillows but they said they did not have any extras. The room is billed with a hot tub, saw a comment saying it was just a whirlpool tub, but we just had a basic bathtub. That was the biggest let down since that was the selling factor for this room for me.
Todd
Stayed 2 nights in May 2025
8/10
Decent price for what the room had to offer. Friendly and laid back staff. Quite a few choices for food within walking distance. Overall a decent experience and would stay again.
Matthew
Stayed 1 night in Dec 2024
8/10
Was a good spot for the night friendly staff
Robert
Stayed 1 night in Jun 2024
2/10
A true hot sheets hotel. Thin, see through sheets. Shining-esque hallways. Old. Threadbare and embarrassingly small towels. TV cracked and literally padlocked to wall.
Room was clean. Staff was nice. Do not be deceived by photos. It is a dump.
Daniel
Stayed 2 nights in Apr 2025
8/10
.
Christina
Stayed 1 night in Mar 2025
10/10
The room was a bit dated, but it was clean and served it's purpose. The shower is super nice. The hot tub was great but it had no jets which surprised me.. my only complaint is we definitely could have used more towels and pillows.
Jackie
Stayed 1 night in Feb 2025
10/10
Always stay here, great, well managed, clean and safe.
Gary
2/10
It was terrible there was nasty stuff underneath the bathroom sink there was blood splatters on the wall holes were patched not painted the rooms didn't look nothing like the pictures the beds were crappy the the sheets have rips in them pillows or garbage it was the worst hotel I ever stayed in
Verified traveler
Stayed 3 nights in Apr 2025
10/10
Staff was super nice! There is a lot around to eat within walking distance! We will be back!
Scott
Stayed 3 nights in Sep 2024
2/10
Our room was a disaster when we were put into it later than expected. The door was broken, our keys wouldn’t work on it because of some faulty system with the digital keys, the bed was smaller than advertised, the mattress was plastic and caved in, the coffee maker was filthy, they had zero accountability nor accommodation for lack of pillows/towels, the towels were cheap and left residue everywhere, the phone to the front desk was unplugged and broken. Many things were horribly wrong with this place, and I would not recommend staying.
Makaylie
Stayed 2 nights in May 2025
2/10
Awful! They called me twice the day before to confirm my reservation then when I got there told me there was a problem with my room and said they were fully booked. Once I showed that they called me twice yesterday shocking they had a room. Not the room I booked though and the bed was as hard as a rock. One pillow and we had to ask for towels. I would not recommend this place at all.
Stephanie
Stayed 3 nights in Apr 2025
2/10
Pictures of property are of the front area and not of the hotel rooms. Room smelled of smoke, smoke detector was on shelf. Would pay maybe 40 for this room but no more then that. Mold on ceiling above large tub. Stated hottub in room. Just large bath instead.
Derrick
Stayed 1 night in Mar 2025
10/10
Its was very clean and spacious. Friendly and helpful staff
Tamia
Stayed 2 nights in May 2024
10/10
It’s in a good area with lots of shops near by
Emmilyne
Stayed 3 nights in Mar 2024
2/10
Rooms are dirty. Our room had no shower towels upon arrival. Went to front desk and they would only give us 3 small towels when asking for 4 or more. Front desk attendant was very unfriendly. Sheets had cigarette burns on them. 3 out of 4 light bulbs over the bed were out. My wife wouldn’t sleep in the bed and we left at 8am the next morning. Stay away from this property!