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"This hotel is amazing! The property is beautiful and has everything a traveler could want. Location and amenities were perfect, including entry into the Merano Terme. The staff was professional and very helpful. I’d stay here again for sure. "

"This was a great place to stay, and everything was within walking distance. The hotel is great."

"Ok clean beds were on the small size so couldn’t lay straight in bed, bit like being in a cot "

"Lovely attentive staff. Unloaded luggage at the rear of the hotel and with help of great directions parked across the river in the secure underground parking at the Thermal Baths. Easy 5 minute walk back to the hotel lobby. Great spot!!"

"Perfect; friendly staff, excellent quality rooms, wonderful breakfast, secure parking with reasonable electricity charges. Beautifully decorated and everything you could possibly wish for is available. Fabulous mountain view from our balcony. Also a lovely town centre to explore and enjoy. "

"Nice place and nice staff. Had to pay for sending a jacket they had, without my knowledge, offloaded from the inside of the car, not trunk, and hanged it in a closet. Would have been nice for them to pay the transport but OK."

"Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend."

"We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool"

"This modern hotel was spacious and new which was a nice contrast to some of the older accommodations in the area but it was typical cheap new construction without attention to detail, sloppy paint, cracking drywall seams, unfinished details. The rooms were large and very comfortable with a great view and walkable to the gondola. The pool area was great and we appreciated the garaged parking area. My husband had been injured so it was a nice option to eat at the buffet inside the hotel for dinner but the food was really not good. Everything felt from a freezer bag and overcooked and bland. Front desk staff allowed us to check in early which was nice and the bar staff was helpful but most other staff felt like we were putting them out. Not overly friendly. "