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"Apparently, there are 2 sides and 2 entrances into the hotel: one reception side looks newer with a bright orange backdrop and modern artwork on the wall, the other looks more homey and older. Our family room was on the older side. That was the only confusing part. Other than that, the room was clean spacious for our family of 4 (European standards). Our room was made everyday, but they did not provide any additional toiletries; we stayed for 3 nights and no additional shampoo/soap/lotion were provided the 2 times they made our room. There was no phone in the room to call housekeeping or reception, and it was always late when we returned to the hotel, so it was a hassle to go ask the reception. Luckily we packed some ourselves. The staff was nice. Upon my check-out, I was given a small treat for my birthday, which I was surprised they knew - perhaps from Expedia profile? This was a pleasant surprise and I appreciated it. Even though the weather was nice, we were not allowed to have breakfast outside, which was a shame. Parking is conveniently located right behind the hotel and costs 20 EUR per day. The location is next to old town, with many eateries nearby. I recommend the hotel."

"Hotel was superb. Great friendly professional staff. Uber comfortable and very convenient to everything. "

"Staff were excellent. Beds comfortable. "

"Great location with a bus stop right out the front that takes you into the old town. Staff were friendly, breakfast was good. Only the fridge in room needed to be colder. Everything else was great. "

"This is a very convenient place to stay especially if you use the train station during the stay. Lovely hotel and very friendly staff"

"Excellent rooms. A little slow at the front desk at check in and check out. Location was good with nice restaurants around."

"Amazing location. Dropped bags in room (from Eurostar) then took metro to explore Brussels. Good room. Great option. "

"The rooms were lovely. So close to the train station and the sites. The breakfast was the best I had on this trip…spectacular!"

"This was a great property for our stay in Salzburg.. The rooms were fine for our needs. Worth using the underground car park but only limited spaces. Breakfast basic but very good. Make sure you ask about free bus and train passes which you can get from reception. The hotel is served by a number of buses."