8/10 جيد
LI SHEE
٢٠٢٥ يونيو ١١
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
The Melbourne Hotel is reasonably well located and within walking distance of the CBD centre and other attractions. The contemporary room I occupied was clean and neat with the usual essentials.
There was a hiccup on my night time arrival with the fridge not working at all. However, Fritz at the reception was quick to the rescue with a replacement within half an hour - an excellent and commendable response.
Another hiccup was the stuck shower alternator which restricted water flow only to the overhead rain showerhead and didn't allow switching to the handheld showerhead. This took 2 days of reminding reception before it was rectified - not a big deal since the overhead was still running.
A problem arose during checkout when I was informed that drinks at the pub had been charged to my room although I had not patronised the pub at all during my stay. The hotel advised it would check the signature on the receipt against mine. It points to the need for adequate verification at the point of sale.
Overall, a decent enough hotel that I would return to for my next visit.
LI SHEE
أقام 7 ليالٍ في شهر مايو عام 2025