"Very convenient location. Beautiful view of the harbor."

" When he and our son got to the hotel they were told they didn't have a room with the 2 beds like we had reserved. They were told they would be upgraded to a room with a king and a sofa bed. They were told it wasn't ready and would be in an hour. They went and got a drink then went back the room still wasn't ready. They were in Baltimore for a baseball game, so they went to the game. When they returned to the hotel, they were told the king room with a sofa bed wasn't available, so they...

"Helpful"

"Very disappointed with my stay. I booked a king corner suite well in advance for my son’s prom night and paid over $500. I called ahead and was approved for early check-in, and I arrived two hours before the standard 4 PM check-in. Even arriving that early, I was told the hotel had overbooked and was “upgrading” me to a standard room with two queen beds — a room that normally goes for under $200. If they were already overbooked at 2 PM, how many people were allowed to check in early ahead of...