"MY STAY STARTED WITH DISAPPOINTMENT, I AM A FREQUENT VISITOR AT THIS HOTEL, FOR THE LAST FIFTEEN YEARS OR MAYBE MORE I HAVE STAYED THERE SOME TIMES THREE VISITS EACH YEAR AND I WOULD REQUEST A GROUND FLOOR WITH FRIG & MICRO BUT THIS TIME IT DIDN'T HAPPEN. I DID RECEIVED THE MICRO & FRIG AFTER I VISIT THE FRONT DESK THE FOLLOWING DAY"

"Excelente servicio"