"Lovely room, friendly staff"

"I had a great stay at NH Bergamo. The hotel is in a very convenient location near Bergamo railway station, making it easy to explore the city and reach Città Alta. The rooms were clean and comfortable, the staff were friendly and helpful, and the breakfast had a great variety. I would definitely stay here again. "

"ممتازه نظافه والمكان طيب وهادي جدا"

"Honestly wasn’t the best experience. Room was spacious but that’s where it ends. nothing really is included in hotel room which can be understandable for most things , but the fact that their was not even a single water included either. I get that other drinks can also be extra or getting mutlipe of anything but their was nothing complimentary. With 2 guests I assumed theirs atleast 1 complimentary water for each guest but they charged for that and theirs not really a grocery store or...