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"The most important asset to this hotel is its staff. Every single one we met was friendly and more than helpful - especially the gentleman on the reception desk upon arrival and the gentleman manning the restaurant at breakfast. Spotlessly clean room with tea/coffee making facilities and biscuits. Parking right outside the hotel and within walking distance to the theatre and the shops/restaurants. Stayed here after a day in Alton towers and would not hesitate to return."

"The hotel bar and restaurant are cozy and comfortable, the bedrooms are a little tired and our tv didn’t work which for a trip away actually wasn’t a bad thing. The staff were super friendly and helpful, the breakfast was delicious. Great location for all local spots in Lichfield."

"Our stay was OK. Breakfast was good and was included in our package. Car park price is about the same as other parking in the area. Good transportation links. Tram stop is a short walk. Heating didn’t work. There was a notice in room to say don’t adjust thermostat on radiator as it is controlled from reception. Informed them but radiator still cold. When we came home late our key card would not let us in front entrance. Another couple turned up and their card didn’t work. They said there was...

"Lovely hotel room was clean, breakfast was excellent, evening meal was excellent too, great location"