"Booking is made on Expedia, but the you complete the registration on another site. Shower is built into a very small closet. Toilet is on the other side - in another closet. You have to straddle the toilet to use a hand basin that barely fits my hands and it's not possible to wash your face in it without splashing water all over the floor. Entrance way through to the room is in shockingly poor condition. Not the welcome one would hope to see. I would not recommend this room."

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"Lovely place for a stay next to the river and close to the pub"

"This was a great place to stay. Lots of room, great location, and very easy to manage. The only downside was that it was cold and the heaters never got it warm enough to be pleasant. Make sure you have a sweatshirt."

"The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel"

"The property was clean, including the bedding and towels. Kitchen and bathroom were equipped with all we needed. Short walk into the city where for the many restaurants. Parking was a challenge. The area where it was indicated we should park was very small, barely wider than the pavement, so the car would have needed to be parked alongside the garage rather than reversed into the space in front of the garage otherwise the car would protrude into the road. This we could not do as there was...

"We booked this property for our family of 8, including young children and elderly parents, based on the listing, photos, and description, which clearly indicated that there would be enough beds for everyone. Unfortunately, on arrival we found that the sleeping arrangements did not match what was advertised. The first-floor bedroom had only one bed, even though the listing photos showed two beds. The second-floor bedroom was advertised with one double bed and one single bed, but it only had one...