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Grand Elite Hotel Pekanbaru

4.0 star property
Hotel in Pekanbaru with a full-service spa and free breakfast

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Photo gallery for Grand Elite Hotel Pekanbaru

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board
Front of property
Lobby
Bar (on property)
Outdoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast included
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Coffee/tea maker
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Coffee/tea maker
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

About the neighborhood

Map
Komplek Riau Business Centre, Jl. Riau, Pekanbaru, Riau, 28292

What's nearby

  • Pekan Baru Mall - 4 min drive - 3.4 km
  • Riau Cultural Park - 4 min drive - 3.1 km
  • Great Mosque of An-Nur - 4 min drive - 4.2 km
  • SKA Mall - 6 min drive - 5.6 km
  • Riau University - 6 min drive - 4.9 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 31 min drive

Restaurants

  • ‪Sushi Tei Pekanbaru - ‬15 min walk
  • ‪Kk Siantar Man - ‬1 min walk
  • ‪Local Pantry Cafe & Resto - ‬2 min walk
  • ‪Sushi Queen- sushi & bento - ‬7 min walk
  • ‪Kedai Kopi Massa Kok Tong - ‬1 min walk

About this property

Grand Elite Hotel Pekanbaru

Upscale hotel
Free full breakfast, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Grand Elite Hotel Pekanbaru. Treat yourself to a massage at the onsite spa. The on-site restaurant, Pepito Restaurant, offers breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the gym; Grand Elite Hotel Pekanbaru also has a business center, a steam room, and a sauna. In addition to a hot tub, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • An elevator, meeting rooms, and free newspapers
  • Tour/ticket assistance, massage treatment rooms, and concierge services
Room features
All 145 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Indonesian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (IDR 5,000 per night)

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pepito Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 231880 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 120000 per vehicle (one-way)
  • Self parking fee: IDR 5000 per night
  • Rollaway bed fee: IDR 231880 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Elite Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel
Grand Elite Hotel Pekanbaru
Grand Elite Pekanbaru
Grand Elite Hotel Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Does Grand Elite Hotel Pekanbaru have a pool?

Yes, this property has an outdoor pool.

Is Grand Elite Hotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Elite Hotel Pekanbaru?

Self parking is available for IDR 5000 per night.

What time is check-in at Grand Elite Hotel Pekanbaru?

Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Grand Elite Hotel Pekanbaru?

Check-out is at noon.

Does Grand Elite Hotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 120000 per vehicle applies.

Where is Grand Elite Hotel Pekanbaru located?

Situated in Pekanbaru, this spa hotel is within a 15-minute walk of Raya Mosque and Ciputra Seraya Mall. Pekan Baru Mall and Riau Cultural Park are also within 3 mi (5 km).

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Grand Elite Hotel Pekanbaru Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 13 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10

Stayed 3 nights in Dec 2019

4/10

호텔스 닷컴으로 예약하고 갔는데, deposit을 내야 한다고, card 결재를 하더니,,,, 다음날 카드 취소가 안 된단다.... 영업일 4일 이후 환불된다고 해서 오긴 왔는데,,,, 아직까지 안되서 전화해서 물어보니, 이제는 14일을 기다리란다.... 설마 4성급 호텔이 사기를 치진 않을거고,,, 기다리기는 하는데,,,, 일처리가 정말 맘에 안든다...
Stayed 1 night in Oct 2019

10/10

Amazing staff and comfortable stay. Outstanding SPA to pamper you. Also near amenities.
Stayed 3 nights in Aug 2019

6/10

Aircon condition need to be improved.. not cold at all as being preset to 26c..
Stayed 1 night in May 2019

8/10

The hotel is older but rooms are decently sized. It is conveniently located in a precinct with easy walk to several restaurants and shops.
Stayed 1 night in Apr 2019

10/10

Good counter and friendly staff, good amenities and walking distance to shopping Malls
Stayed 3 nights in Feb 2019

2/10

Stayed 2 nights in Nov 2018

8/10

Nice hotel with spacious rooms and Lobby. Breakfast is just nice. Attached spa and fitness centre. Would like to stay again.

8/10

a medium sized hotel with Spa and Karaoke, located near Mall Ciputra area. easy to find foods. 'Masa Kok Tong' and 'Seafood Lily' is within walking distance from the hotel
Stayed 1 night in Aug 2017

10/10

8/10

6/10

バスタオルが古い。 シャワーの出が悪い。 部屋が暗すぎる。 立地は良い。

6/10

spacious room ! location is a bit out but still not that difficult to get a taxi

8/10

Short business trip. Good customer service and amenities nearby.

10/10

6/10

6/10

Clean, Comfortable and Large

8/10

Great staff and hotel facilities.

8/10

It feel good, just disappointed with the wifi service

8/10

Its good, just that the wifi signal is weak and have problem in the connection in the room. Else I will rate it as perfect for my stay. Hope to see there is an improvement to the wifi when I visit again

8/10

Hotel secara keseluruhan oke, kamar cukup luas dan bersih ,dekat kota

8/10

Letak hotel agak masuk ke dalam dari jalan Riau sekitar 200 m, sekeliling hotel banyak ruko2 menjual makanan.

8/10

Good and friendly service. Close proximity to amenities. Good Spa and massage services

8/10

Staff is friendly and courteous. Good security system. Good spa service available.