"The TV and the landline phone was not working., asked the staff to come fix it but never did. The QR code provided for the hotel’s information didn’t even work so there was no Wi-fi. The breakfast is good though and there’s a lot of parking. "

"Only thing "wrong" was the shampoo dispenser was broken and couldn't use."

"Nice property. Easy to get to. Food nearby. Easy to get to the aquarium. Easy checkin and out. "

"Location is pretty good but is definitely a climb coming back from fisherman’s wharf and cannery row. Rooms need updating; for example, our bathroom window was broken and taped closed. Breakfast was good and a generous amount of food. Staff was friendly and welcoming. Idea for customer service improvement - omit the early check in fee; if there is room availability and it won’t affect your business financially, letting your guests check in early is tremendously helpful and a huge relief after...

"Clean room and staff"

"Very homey and close to the shop"

"The room was very spacious and included a kitchen, which was exactly what we were looking for. The bed was very comfortable, and the fireplace was a nice feature, especially since a storm came in and the weather was cooler. The windows and patio faced residential homes, and the area was very quiet, which we appreciated. There were some operational and maintenance issues. The televisions were difficult to use, as the channels could not be changed easily. The manager on duty replaced a missing...