Find all hotels by Highgate Independent in Pearl City, HI from SAR 621

"Nice property "

"Hotel is dirty. My car got hit after valet parked and they tried to blame it on me. Good thing I had pictures to prove what the car looked like before I dropped it off."

"Awesome Place beautiful view"

"Clean room, excellent service"

"The stay was amazing, the hotel was much nicer than I expected."

"Always a nice stay at Holiday Inn. It is close to everything we need. The free breakfast in the morning saves money and it’s good. Good gym space and the outdoor space is good. "

"air conditioning was not working well"

"The hotel needs major updating!! The photos online are not what we seen. There are a lot nicer places around. It was clean "

"The staff were wonderful. Especially the staff near the elevators that help handicapped people like us. The hotel has an elevator system that is not handicap friendly as part of their efforts to keep the hotel room floors secure from non-hotel guests. I understand and appreciate keeping bad actors away from the rooms but not the confusion and distance people who can’t ride escalators face. The problem is that the elevators to the rooms (operable only with a room key) are on the second floor. To get from the ground floor to the second floor, there is a robust escalator which is great for everyone except those with mobility handicaps. There is a single small elevator tucked away in a long hallway and that is not easy to find when first finding it because the doors are covered in a nice Hawaiian style graphic. Since hotel check in is on the second floor, newly arriving guests have to find their own way around the escalators. After a couple of laps around the first floor shopping center, a hotel employee not only told us where the small elevator to the second elevator was, but he walked with us there. He helped a second time when we were seemingly stranded on the second floor looking for the small elevator down to the first floor. Another person helped a third time when the small elevator was out of order by taking us into an employee only area near the escalators and allowing us to use the elevators used by room maids. My thanks to the employees who rescued us. I wish had Names."