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"A fantastic location with an expansive patio/pool complex, good restaurant/bar, and a friendly, knowledgeable staff that speak English."

"We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one. "

"Food was really amazing in the buffet, you never tired of the variety and quality. Pool and the beach service was great, overall friendliness and helpfulness of the staff was outstanding. Everything in the hotel is very clean and well maintained and the room quality was 1st rate. One minor issue in the maisonette is the very small wardrobe in the upstairs bedroom a small set of drawers would help. Top hotel."

"The food and drink was good, especially the included breakfast. We loved the location between Chania and Heraklion for sightseeing. The town of Rethymno was charming with good food and shopping. Pool was lovely but unheated. Friends got massages at the spa and were pleased with the results. "

"In general great place to stay with small children, great facilities, fun events for children. Swimming pools are anyone can desire, outside, inside non heated, inside heated. If one wants beach that is also available, sandy strip is just 500m away to the side if necessary. Staff is really polite and helpful, buffet all inclusive food is not boring and selection can satisfy most i am sure. Rooms are clean and on top of that they are cleaned every day, new towels, fresh floor. Absolutely recomended, this was our favourite when compare to similar price Mallorca or Sardinia resorts that we have visited before."

"I communicated a late arrival due to missed plane. They were aware and responded to that. Enjoyed our stay and will stay again in the future. Great view from dining area on roof. Great walk to the tourist area by the water. "

"Great service and hospitality. Beautiful entrance and amazing sea views! Parking was not a problem "

"We stayed at Civitas for 9 days and it was a wonderful experience . The location in Old Town Was the Best! We can’t say enough about the Staff, they were all so welcoming and helpful we really felt at home here . Our breakfast was amazing lovely area to enjoy the morning as well beautiful view of the harbour . If you don’t like stairs than I would recommend one of the apartments that are all on one level . Very beautiful and spacious . We will recommend this unique hotel to any friends we know that are coming to Beautiful Rhythmno ❤️😊"

"Staff very friendly, fantastic breakfast. Very clean "