"Javier was amazing! -He was super helpful and friendly. He even gave us a coupon for free food. Thank you Javier 💖"

"No elevator to 2nd floor. :-( Shame on Expedia for showing stairs in the photo but NOT mentioning that there was NO Elevator. It was very challenging for a 77 year old woman to drag her suitcase up the stairs. And Best Western employees DID NOT off to help. "

"you could here people flushing toilet or running sink"

"What a great place to stay!!! Family friendly and very helpful with all of our needs. They really looked out for us and provided a car space right outside the front door of the hotel for a reasonable price. It was in close proximity of the Mets game where they actually won one! Would go back next time in the city!!!"