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"The hotel has impressive facilities "

"I liked the room set up. I didn't like the fact that there was no robe in the closet. I also found a tiny cockroach in the the bathroom. Hopefully it's just a one off incident. Otherwise infestation must be checked for. Thanks"

"Overpriced and not 5-star standards. The lobby and grounds are impressive, staff are accomodating, wifi is good. But my first room had maintenance issues so I had to change rooms. Sadly, there was a cockroach inside a food tray during the breakfast buffet. Air conditioning isn't reliable. Hotel is overpriced for the quality, unfortunately, I would not stay again."

"This was my 4th stay at Urbano and my least enjoyable. I was extremely upset that the gym had no power and therefore only the treadmill half worked on 2 of my 8 days. The two other powered machines did not work. To top it off my wife’s cousin overhead two housekeepers saying disparaging things about my wife. I wasn’t told this until I got back to America. We often interacted with these staffers on our previous visits and always looked forward to seeing them and other staffers at the Urbano. As...

"it was a good experience , but first time in my life to see hotel room phone down for two days without maint. , and one mornng without tap water"

"I booked a deluxe double room and prepaid. When I checked in there was an extremely foul stench coming from the bathroom and into the room. I was told it had something to do with the rain and the drains. It was unbearable, and they gave me a spray but that did nothing as I was spraying every few minutes to the point that the spray ran out. I then was asked to move to another room, but the room I was moved to was the only one available which was a smaller room, and it too had the same foul...

"Staff was very kind and accommodating. Rooms and facilities were a little worn down. Food was ok."

"Some of the staff were very helpful while others were extremely argumentative. My guests & I felt that there were many inconveniences including the elevator not working, requiring us to climb many flights of steps to our room, and varying water damage throughout our room itself."

"Good value for money Hotel in central Accra, close to all ministries and business districts. The room was actually good size and bed comfortable. Lots of meeting rooms for seminars. Amenities (Pool and Gym) are decent. Staff was friendly, and the manager was willing to improve things when highlighted (more linen in the bathroom for example)."

"Great location and great staff."

"I really wanted to love La Villa, I think it was likely a great spot at a different time but unfortunately the property is pretty rundown and in need of some love. The restaurant and pool area is lovely, breakfast is great, location in Osu is also great. But the rooms unfortunately are really outdated. The shower in my room leaked into my bedroom, and I then realised it wasn’t the first time - the room had been smelling damp and there was damp/mold on the wall. The blinds broke and wouldn’t...

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"Nice spot !"

"The staff was helpful in all of my needs. Transportation, meals, laundry etc, etc etc"

"Food expensive with quality no many choice if you are not local. Same desert same starter same food. The hotel is expensive and does not have all the standard for the price."