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"If you’re planning a stay in Atlanta, I highly recommend the Phoenix Hotel. The level of customer service was exceptional, truly above and beyond from start to finish. The property and rooms were immaculate, and the beds were incredibly comfortable. The location is ideal, the ambiance is effortlessly stylish, and every detail from the temperature to the overall experience was thoughtfully curated. I’ll definitely be staying here again."

"Great stay overall. Our room wasn’t ready at check-in due to some logistics, but Dwight quickly stepped in to solve it and upgraded us, which we really appreciated. He was welcoming and helpful the whole time. Location was great, walkable to many of the downtown attractions."

"Solid place to stay. Central. Great location "

"Room was awesome and the hotel was breath taking."

"Water pressure is weak and they charge for using a small fridge."

"Everything went smooth. Perfect for the occasion."

"The management was great. It was very cold when we were in town the main building lobby and restaurant sient have good heating so they were closed 1 of the days. Other than that, it was a good stay."

"Large room, super comfortable beds,nice location. "

"Bring a cooler. First hotel I've ever stayed without a refrigerator. Tried to get a coffee one morning and was treated like a 5 y/o. Had to wait at the hostess stand while being rang up $4 and then instructed to follow to the bar where I sat and was brought a small cup of coffee and w sugar packs and carton of half and half. Horrible hotel for as much as I paid. $60 parking as well. Never again!"

"Negative part: the room was somewhat noisy because of the air conditioning and because of the noise outside. Otherwise the room was quite pleasant. Positive: all the staff members were very nice, vey helpful. The breakfast was a real breakfast and we could actually eat in real plates using real ustensils; something rare in many american hotels, even 4 stars. Also it is very well positioned. Would recommend "

"The room was not clean and I paid for a city view and was not given a city view "

"Rooms were very clean. Great if you want to walk out your door of hotel to the Georgia Aquarium. The breakfast could have been a little better..they were either short staffed or slow for food coming out. Still a great stay!⭐️⭐️⭐️⭐️⭐️"

"Staff was great. Kisha deserves 10 stars."

"Everything was perfect from check-in to check-out."

"Yes "

"The rooms were nice and modern and in fine condition."

"Very nice hotel. used the heated pool while we were there. Breakfast was about same as similar hotels. Convenient to Centennial park, the Aquarium and we could walk to Restaurants. Enjoyed for our Spring Break. "

"Bien ubicado, a 2 cuadras del centenial park. Tiene cerca restaurantes y una estación de metro. El hotel bien en general. Pero el colchón en pésimas condiciones, totalmente hundido. Dormimos fatal las 4 noches … por lo demás bien "

"Good stay"

"My stay was overall comfortable and enjoyable. There was an elevator that was an inconvenience the whole trip and I’m assuming it will get fixed at some point. As far as the service it was excellent. The hotel could do with cleaner or new rugs, perhaps a new paint job or a deep cleaning of the walls. Overall satisfactory."