"Everything was great. We were welcomed by the staff and when we got to the room. We were pleased. Everything was clean and well maintained. It was small but you expect that in New York City. The property was close to all the theaters and Times Square. Rockefeller Center was just up the street. Since my wife is not a big walker, that was so convenient. I'd easily choose to stay here again."
"What a beautiful hotel! We loved every moment of our stay. We had a great view of St. Patrick’s Cathedral from our room. The staff were all very friendly and helpful. The Gold Room is gorgeous! Everyone should go to the bar and enjoy the beauty. We look forward to staying here again."
"We were disappointed with the very long Check-In line and inequities in service. After standing in the line for close to thirty minutes, a staff member opened up another line. People who came in long after me and several others were ushered to the front of the new line. There was also a long line at the elevators with confusion on how to operate them. It was a frustrating way to begin our visit."
"The staff was very friendly and helpful. The property was amazing and very clean. One thing though, there is a resort fee per day that you will pay upon check out. The ask for a card for a deposit (that you get back). Once you check out you will get the deposit back minus the resort fee charges."